Privacy Policy

Last updated: 13 November 2026

1. Who we are

TikMax (tikmax.tr, oyun.tikmax.tr) is operated by Kaan Tan, a sole proprietor, Sedef Cd. No: 14, İstanbul, Türkiye. We are the data controller for the personal data described here. Privacy contact: kaantanpr@gmail.com.

2. What we collect

• Account: your email address and your password (stored only in hashed form).
• Purchases and licenses: order number, product, amount, currency, payment date and license period. We do not see or store your full card details.
• Game connection: the TikTok username you connect, and the public events of your LIVE that the game shows on screen (viewers' usernames, display names, profile pictures, comments, likes, follows and gifts). These are processed while the game is running; afterwards we keep only what the game needs, such as a leaderboard.
• Settings: your game settings and files you upload into a game (for example sounds or images).
• Support: messages you send us by email or WhatsApp, and questions you ask the support assistant on our website.
• Website statistics: the pages viewed, where the visit came from and the device type. We do not store your IP address; to count unique visitors we use a one-way code that changes every day.
• Technical logs: server logs needed to run and secure the service.

3. Why we use it and on which legal basis

• To create your account, deliver your license and run the games: performance of our contract with you.
• To keep invoices and accounting records: legal obligation.
• To answer support requests, keep the service secure, prevent abuse and improve our games: our legitimate interests.
• To send you notices about your account and your license (for example that it is about to end): performance of our contract and our legitimate interests. You can ask us to stop non-essential messages at any time.

4. Who receives it

• Paddle.com (Paddle.com Market Ltd and its group), our reseller and Merchant of Record for international orders. Paddle processes your payment, billing and tax data as an independent controller under its own privacy notice.
• Shopier, for orders paid in Turkish lira.
• Service providers that work for us: website hosting (Vercel), database (Supabase), our game servers, the service that connects the games to TikTok LIVE, email delivery, text-to-speech used by some games, and the AI provider that powers the support assistant (Anthropic).
• Our accountant and advisers, and authorities when the law requires it.

We do not sell your personal data and we do not use advertising trackers.

5. International transfers

Some of these providers store data outside Türkiye and outside your country (for example in the European Union or the United States). Where required, we rely on appropriate safeguards such as the providers' standard contractual clauses.

6. How long we keep it

Account and license data: while your account is active and afterwards as long as needed for legal claims. Purchase and accounting records: as long as tax law requires. Support assistant conversations and website statistics: up to 30 days. Viewer data from LIVE events: only what the game needs; leaderboards and game progress (viewer names, profile picture links and scores) stay on your account until you reset them in the game menu or delete your account.

7. Your rights

You can ask us for access to your data, correction, deletion, restriction, a copy of your data (portability), and you can object to processing based on our legitimate interests. You can also complain to a data protection authority, for example the Turkish Personal Data Protection Authority (KVKK) or the authority in the EU country where you live. Write to kaantanpr@gmail.com.

8. Security

We use encrypted connections (HTTPS), hashed passwords, restricted access to our systems and regular backups.

9. Cookies and local storage

We do not use advertising or tracking cookies. Our pages store a few items in your browser's local storage, such as your login session, your day / night mode choice and an invitation code you arrived with. They stay on your device and are needed for the site to work.

10. Changes

We may update this policy. The date at the top shows the latest version.

Controller: Kaan Tan (sole proprietor), trading as TikMax · Sedef Cd. No: 14, İstanbul, Türkiye · kaantanpr@gmail.com · +90 542 297 92 12