Refund Policy

Last updated: 13 November 2026

TikMax plans are digital licenses that are activated on your account right after payment. This policy explains when you can get your money back. It does not affect your statutory rights.

14-day money-back guarantee

If you are not happy with TikMax for any reason, you can ask for a full refund within 14 days of your payment. Your access to the plan ends when the refund is made. Refunds are not given where there is evidence of fraud or repeated refund abuse.

Cancelling a subscription

You can cancel at any time with the link in your Paddle receipt email or by writing to us. Cancelling stops all future payments, and you keep access until the end of the period you already paid for. After the 14 days above, the remaining days of a started period are not refunded, unless the law requires it.

Technical problems

If a game you bought cannot be run at all because of a technical problem, please tell us what happens on your screen; we will try to help you get it working. If we cannot fix it, you get a full refund, also after the 14 days.

Your legal rights

This policy does not reduce any right the law of your country gives you, for example the right of withdrawal for consumers in the EU and the UK. Paddle applies these rights as described in its Refund Policy and Buyer Terms.

How to ask for a refund

International orders (paid through Paddle): Paddle.com is the Merchant of Record for these orders and handles refunds. You can request a refund at paddle.net or with the link in your receipt, or write to us and we will pass it on. Approved refunds go back to the original payment method.

Orders in Turkish lira (paid through Shopier): our Turkish Cancellation and Refund page applies.

Contact

Email kaantanpr@gmail.com · WhatsApp +90 542 297 92 12

Seller: Kaan Tan (sole proprietor), trading as TikMax · Sedef Cd. No: 14, İstanbul, Türkiye · kaantanpr@gmail.com · +90 542 297 92 12